Viper-Flex Journey 5th Leg Only

Return & Refund Policy & Exchanges Policy

Thanks for shopping at Paul Boags Outdoors
If you are not entirely satisfied with your purchase, you have the option of returning your item and recieving a refund or exchanging your item for another, we're here to help.

Returns

-You have 30 calendar days to return an item from the date you received it.
-To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
-Your item needs to have the receipt or proof of purchase.

-Once we receive your item, we will inspect it and notify you that we have received your returned item.

-We will immediately notify you on the status of your refund after inspecting the item.

-If your return is approved, we will initiate a refund to your credit card (or original method of payment).

-You will receive the credit within a certain amount of days, depending on your card issuer's policies.

-You will be responsible for paying for your own shipping costs for returning your item.

-Shipping costs are non refundable.

-If you receive a refund, the cost of shipping will be deducted from your refund.

- Exchange Items will only be shipped once postal payment has been recieved.

All Items are sent by Australian post parcel post

A tracking number will be sent via email or SMS 

Postage may be cheaper if you buy multiple items 

Postage cost are based on weight 

Items will be sent with in 3-5 business days